Business Call Assistance and Personal Call Screening
RingCorgi handles conversations for your business, including questions, intake, and urgent handoffs. If your search started with personal call screening, this page explains what our business service does.
- Business knowledgeGive callers answers based on your services, coverage area, and hours.
- Request intakeAsk trade-specific questions so your next conversation starts with useful details.
- Business routingForward selected business calls to your receptionist using your existing number.
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Choose RingCorgi when you want an assistant to answer as your business and help with the caller's request. The starting point is your services and policies. During onboarding, you tell us what you offer, where you work, and when a request should reach someone on your team.
If you came looking for personal call screening, consider whether you need those business tasks. A caller asking a pool company about service needs a conversation about location and the work requested. Your receptionist can collect that information, answer from your instructions, and take a message or book an appointment. Hear a fictional business conversation in the business call demonstration.
What Happens When a Business Call Comes In
The call opens with virtual assistant and recording notices, then your receptionist gathers the caller's request. It uses your business information to answer questions, take messages, book, or flag urgency.
- Open with disclosureExplain that a virtual assistant is speaking and recording the call.
- Collect the requestAsk the questions your trade needs before you return the call.
- Route urgent callsUse your contact order for a warm transfer or a page.
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An appliance repair caller might describe which appliance needs attention and where the job is. A salon caller might ask about your hours before requesting an appointment. Your receptionist uses the service details and intake questions set for your business to guide the conversation.
When a request meets your urgency rules, it can warm transfer to your on-call person. That person hears a summary and presses 1 to take the call. For routine requests, choose Google Calendar booking or callback details.
Callers can speak English or Spanish and switch languages mid-call. You get the conversation's summary, transcript, and recording afterward, so the handoff includes more than a caller's name.
Handle Spam and Keep Sales Requests in Context
Your receptionist politely ends spam and robocalls while collecting the purpose of business inquiries. A sales pitch can be recorded as a message for you to review in context.
- 1Spam handlingYour receptionist politely ends spam and robocalls on forwarded business calls.
- 2Request contextIntake questions help establish why someone is calling your business.
- 3Reviewable messagesUse the summary and transcript to assess a sales inquiry afterward.
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Your call assistant handles spam and robocalls by politely ending them. For a business inquiry, the intake conversation captures what the person wants. A supplier with a delivery question and a seller describing an offer give you different reasons to respond, even when neither is a new customer.
Use your business instructions to describe services and what counts as urgent. Those details guide intake and escalation. We do not promise perfect spam identification; review call records when a conversation needs a closer look.
Email and app push alerts are sent for each call, so screening does not mean the notification stream contains only messages from customers. The daily digest offers another way to review call activity.
Get Call Summaries, Urgency Tags, and Alerts
Email and app push notifications tell you about each call with a summary, urgency tag, transcript, and recording. Your dashboard and daily digest email help you review the day's conversations.
- Read the requestStart with the call summary and urgency tag before following up.
- Check the wordingOpen the transcript or recording when details need closer review.
- Review your dayUse the digest email and dashboard to look through call activity.
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Start with the summary to see why someone called and what they asked your business to do. The urgency tag helps you identify requests that need attention. For example, a restaurant owner can review a reservation inquiry, while an auto repair shop can check a caller's question before returning the call.
When the short version leaves you with a question, consult the transcript or listen to the recording. Your dashboard brings calls and usage together, and the daily digest email gives you another view of the day's activity. If you keep job or customer records elsewhere, enter the relevant summary there. See how call information reaches you for the wider workflow.
Hear the Disclosure and Review Recorded Calls
Your receptionist tells callers that it is a virtual assistant and that recording is active at the start. You can review recordings and transcripts to understand how a conversation went.
- Disclose the assistantThe opening identifies your receptionist as a virtual assistant.
- Announce the recordingYour greeting includes a recording notice that stays switched on.
- Choose retentionKeep recordings for 30 or 90 days before their deletion.
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Callers hear the AI disclosure and recording notice before the intake conversation begins. These announcements are fixed parts of the opening, including when you direct only after-hours calls to your assistant. Listen during your test call so you know how your business is introduced.
Recordings let you check the exchange when you need more detail than the summary provides. Select a retention period of 30 or 90 days for them. Transcripts and summaries remain while your account is open, with deletion within 30 days after closure or on request.
We process this information for your business and do not use callers' data for our own marketing. Our call data privacy details explain the handling of that information.
Try a Demo Call, Then Test Your Business Line
The browser demo lets you talk to the assistant without signup. Use a fictional scenario first, then join early access; when free trials open, you can test your own instructions and forwarding choices.
- Pick a scenarioTry a fictional restaurant inquiry or an after-hours business message.
- Teach your businessAnswer onboarding questions about services, policies, and urgent contacts.
- Check a callTest the greeting, intake questions, and forwarding before you go live.
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Use the demo to ask a question and hear how the assistant responds in a fictional business scenario. When trials open, you can set up your business information in a 14-day free trial, capped at 100 minutes. We provide a local number and a forwarding guide, with a test call before launch.
A card is required before forwarding goes live. After the trial, Starter will cost $99 monthly with 150 AI minutes and $0.35 per extra minute; Pro will cost $249 with 500 AI minutes and $0.20 per extra minute. We will email a reminder two days before the trial ends, and you will be able to review usage in the dashboard. Try a conversation in your browser or sign up for early access while you wait to test your own calls.
Questions
Is this AI call assistant for a personal phone or a business?
RingCorgi is for businesses that want their incoming calls answered using their services, hours, and policies. You forward selected calls from your business number to your receptionist. It takes requests, answers business questions, and can book appointments or route urgent calls using the instructions you provide.
How does it handle spam and robocalls?
Your receptionist politely ends spam and robocalls. It also asks intake questions on business inquiries so you can review the purpose of a call. Screening can make mistakes, so check the transcript or recording if you need to understand why a particular conversation ended.
Can the assistant transfer an urgent caller to me?
Yes. Set your urgency rules and contact order during onboarding. For a warm transfer, your on-call person hears a short summary and presses 1 to accept the caller. You can choose a page instead, and the call alert also includes an urgency tag.
How do I receive call summaries and recordings?
You get an email and app push notification for each call, including a summary, urgency tag, transcript, and recording. Call records are also available in your dashboard. A daily digest email gives you a further view of the conversations your receptionist handled for your business.
Does it answer after hours and speak Spanish?
Your receptionist answers day and night once calls forward to it. You can direct only after-hours calls to the assistant or choose broader coverage. It speaks English and Spanish, and a caller can switch languages during the conversation while giving details or asking a business question.
Once trials open, can I cancel if the service does not suit my calls?
You can cancel online in one click. The trial will convert only with a card on file, and a reminder email will arrive two days before it ends. Subscriptions run month to month, with cancellation taking effect at the end of the paid month. A lapsed plan routes calls to your backup number or voicemail.
Hear an AI Call Assistant Handle a Business Request
Try a fictional call in the browser demo without signing up. Join early access to hear when free trials open so you can add your business details and test forwarding.