Bilingual Spanish Answering Service for Business Calls

Let callers use English or Spanish

Your receptionist speaks English and Spanish and can follow a language change during the call. A caller can explain a service request in Spanish or switch to English to clarify a detail. The receptionist uses the same business knowledge and call rules you supply for either conversation.

Teach it your services, service area, hours and price policy in the onboarding chat. Set the intake questions needed for a useful message, whether the caller wants a job estimate, an appointment or a callback. It identifies itself as a virtual assistant and announces recording at the beginning of the call.

Keep the same next step for either language

Your receptionist can book appointments into Google Calendar or take the details for you to call back. You choose when an urgent inquiry should prompt a page or warm transfer to your designated contact. For a transfer, that person hears a short summary before accepting the call.

Email and app push alerts include a summary, urgency tag, transcript and recording. You choose all-call forwarding or coverage for busy, unanswered or after-hours calls. Try the English and Spanish conversation demo with a fictional request, then request a free bilingual call trial to check how the receptionist handles the terms your customers use. We email a sign-in link when your trial is ready.