Collect property requests while the crew stays on site
Your receptionist takes forwarded calls about yard work, tree jobs and ongoing service. It asks where the property is and what the caller needs, giving you a useful callback starting point.
- Property contextGather the address and caller's description before you return the inquiry.
- Different requestsSeparate routine maintenance questions from new project and tree work inquiries.
- Evening coverageTake estimate requests after the crew has finished its workday.
Learn more
A new landscaping project and a request about a fallen limb call for different questions. Your receptionist uses the services you list to gather the right starting details. That might mean the type of yard work, the property address and when the owner wants to discuss an estimate.
An AI receptionist for landscaping and tree service gives callers somewhere to leave those details while you run equipment or supervise a crew. Forward only unanswered calls if you want to speak with customers yourself when available. You choose the coverage around your working day.
Turn a tree work inquiry into an organized handoff
Your receptionist introduces itself, announces recording and asks about the property and requested work. It then follows your instructions for a routine callback, an appointment or an urgent handoff.
- Job descriptionAsk callers to describe the work in their own words.
- Location checkCollect the property address and compare it with your stated service area.
- Team handoffRoute urgent requests using the contact order you gave during setup.
Learn more
Consider a property owner calling after a storm to ask about a damaged tree. Your receptionist collects their name, number, address and description of the situation. It applies your urgency instructions rather than treating the request like a routine lawn maintenance inquiry.
If the request meets your criteria, it can offer a warm transfer or page your designated person. An estimate inquiry can go into Google Calendar or become a callback message, depending on your setup. You receive the transcript and recording with the summary, so you can hear details that need clarification before planning a visit.
Define the work you accept and who handles urgent calls
You set the service boundaries, seasonal hours and contact order for your business. Your receptionist learns these instructions from your website and an onboarding chat, with changes available through plain-language settings.
- 1Service boundariesSpecify mowing, planting, pruning or removal work your business accepts.
- 2Estimate policyExplain when callers need a site visit before you discuss pricing.
- 3Contact orderChoose who hears urgent requests and how the handoff should happen.
Learn more
Give your receptionist a clear list of services and exclusions. If you offer yard maintenance but no tree removal, make that distinction explicit. Include the neighborhoods you cover, your working hours and the questions you want answered before an estimate visit.
Decide whether appointments should go into Google Calendar or whether your office should call back to arrange them. You can enter call summaries into the field-service software your crew uses. Before forwarding goes live, place a test call about a job you decline and another about a job you want to receive.
Keep tree assessment and crew decisions with your team
Your receptionist can document a caller's concern, but it cannot assess a tree or inspect a property. Your team remains responsible for evaluating the site and deciding what work to offer.
- Site assessmentLeave judgments about tree condition and access to your qualified team.
- Crew decisionsKeep equipment choices and work scheduling with the people planning the job.
- Honest pricingUse your estimate policy instead of quoting from an incomplete description.
Learn more
A caller's description is intake information, not an inspection. Your receptionist does not establish whether a tree is safe, what equipment the crew needs or whether a job can be completed that afternoon. Those decisions need your team's assessment.
Keep its instructions focused on collecting the concern and reaching the right person. An urgent tag helps you sort requests; it does not promise emergency response or immediate crew availability. Review messages that need judgment and correct your business instructions when necessary. We provide call records so you can check what the caller said and what the receptionist answered.
Try the voice demo, then test a property inquiry
You can try the browser demo without an account, then request a free trial to test your own intake questions. Compare the resulting message with what your crew needs before calling back.
- Listen firstTry a fictional business call and assess how the receptionist asks questions.
- Add your servicesDescribe accepted work, service towns and estimate policies during onboarding.
- Check the resultTest an inquiry and review the property details in your dashboard.
Learn more
Use the no-signup conversation demo to hear an example of message taking before adding your own business. The scenarios are fictional; during your trial, test your landscaping or tree service instructions more closely.
You can request a free trial for crew calls; we email your sign-in link when it is ready, then you complete the AI onboarding chat. You will get 14 days, capped at 100 minutes; a card will be needed before forwarding goes live. Test an estimate request, a service-area boundary and an urgent contact handoff. Review whether each message gives you enough information for a useful return call.
Questions
Can it distinguish lawn maintenance from a tree work request?
Yes, using the services and intake instructions you provide. Tell your receptionist which kinds of work you handle and which questions matter for each. It can ask about the property and requested service, then send you the caller's details for a callback or estimate appointment.
How do storm-related calls reach the person on duty?
You define which situations count as urgent and give your receptionist an ordered contact list. It can page that person or offer a warm transfer. The recipient hears a short summary before pressing 1 to accept, helping them understand the concern before joining the call.
How will I see messages when I am working outdoors?
We send an email and an app push notification for each call, with a summary, urgency tag, transcript and recording. You can check the dashboard when you are ready to review details. A daily digest email also brings the day's calls together for a later review.
Can I change the service area or seasonal hours?
Yes. You can tell the AI about changes in plain words through your settings. Update the towns you cover, your opening hours or the work you accept as your schedule changes. Make a test call after an important change to hear how your receptionist uses it.
Can I try it before forwarding customer calls?
Yes. Start with the browser demo, which requires no signup; request a free trial to configure your business. We supply the carrier forwarding instructions, and you test the setup before sending us business calls. Use that call to check your service list, intake questions and urgent contact instructions.
How is the landscaping and tree service plan billed?
Monthly Starter includes 150 AI minutes for $99, with extras at $0.35 per minute; Pro includes 500 for $249, with extras at $0.20 per minute. Usage is visible in the dashboard. The subscription is month to month, and you can cancel online in one click, effective at the end of the paid month.
Try the receptionist before the next property inquiry
Open the demo to hear an example call. Request a free trial to check how your receptionist handles the work your crew accepts.