Answer dining questions while your staff serves guests
Your receptionist answers routine restaurant questions using the details you provide. Forward calls during service, after closing or when your host cannot reach the phone.
- Service hoursGive callers your opening times and the dining details you approve.
- Event inquiriesCollect a name, callback number, preferred date and expected party size.
- Busy periodsForward unanswered calls while your host seats guests and manages the room.
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Our AI receptionist for restaurant teams gives callers useful answers while the dining room needs your attention. You supply the hours, location, services and price policy it can explain. A caller planning a birthday meal can leave the date, party size and a question for your manager.
You decide which calls reach it. Cover only unanswered calls during dinner, or forward calls after the kitchen closes. Each call produces an email and app push notification with a summary, urgency tag, transcript and recording. Your team can read the request before returning the call.
Turn a reservation inquiry into a clear callback request
Your receptionist introduces itself, gives the recording notice and asks what the caller needs. It answers approved questions and gathers reservation details for your team to review.
- Clear introductionCallers hear that they reached a virtual assistant and are being recorded.
- Useful questionsCollect the requested date, time, party size and a return phone number.
- Manager handoffUrgent calls follow your rules for a warm transfer or page.
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A caller asking for a table starts with their preferred date, time and party size. Your receptionist takes those details and a callback number, then passes the request to your team. It can also answer questions such as your closing time from the information you supplied.
For a matter you marked urgent, it can try your manager in the order you set. With a warm transfer, the manager hears a short summary and presses 1 to accept. The restaurant still decides whether a table is available and confirms the booking through its usual process.
Set your hours, reservation policy and manager contacts
You teach your receptionist what your restaurant offers and how calls should be handled. Set the questions, forwarding hours and urgent contacts before testing a call.
- 1Restaurant detailsSupply opening hours, service options and the price information callers may hear.
- 2Reservation policyChoose which details staff need before they can confirm a table.
- 3Urgent contactsSet the manager contact order for calls that need prompt attention.
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We use your website and a 10-15 question onboarding chat to learn your restaurant. Explain which meals you serve, whether you take private event inquiries and how reservation requests should reach your staff. Give the receptionist clear boundaries for questions that need a manager.
You can change settings by telling the AI in plain words. Update holiday hours or adjust which contact receives urgent calls, then make a test call. Use the call forwarding setup overview to understand how your existing number sends calls to your receptionist.
Keep table decisions and food advice with your team
Your receptionist handles questions and intake from your instructions. Your restaurant team confirms table availability, reviews food related requests and makes decisions that require staff judgment.
- Table availabilityStaff confirm reservations through your restaurant's own booking process after reviewing requests.
- Food questionsTake dietary questions for staff review rather than promise a safe meal.
- Staff judgmentManagers handle complaints and exceptions that fall outside your stated policies.
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Treat a reservation message as a request for staff review. RingCorgi does not check your restaurant's table inventory. If you choose appointment booking into Google Calendar, keep those appointments separate from promises about available tables.
For an allergy question, your receptionist can take the caller's concern and send it to your team. It should not decide what is safe to eat. A complaint about a recent visit can likewise become a message for the manager. The AI can make mistakes, so review summaries and use recordings when a detail needs checking.
Try a restaurant call before forwarding your number
The browser demo lets you try a fictional restaurant call without signing up. After trials open, use yours to test your own hours, intake questions and forwarding setup.
- Restaurant scenarioAsk the fictional demo restaurant about reservations and its opening hours.
- Your own setupOnce trials open, teach your receptionist your restaurant's details through onboarding chat.
- Test callCheck the greeting, collected details and notifications before live forwarding begins.
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Open the restaurant call demo and ask about a reservation or closing time. The restaurant in that scenario is fictional. Listen for the introduction, the questions it asks and how it handles something outside its knowledge.
Then join restaurant early access; you will use an email sign-in link for setup once trials open. The trial will last 14 days with a cap of 100 minutes. A card is required before call forwarding goes live. Try a private event inquiry and a manager handoff with your own settings, then inspect the summary your staff would receive.
Questions
Can I keep the restaurant's current phone number?
Yes. Keep the number guests already use and forward calls to your receptionist. You can send all calls or choose busy, unanswered or after-hours coverage. We provide a forwarding guide for your carrier or phone system and a test call before you go live.
Can it confirm a table reservation?
It can collect a requested date, time, party size and callback number for your staff. It does not check table inventory or confirm availability through your restaurant's booking system. Appointment booking into Google Calendar is available if that suits a separate appointment process.
Will diners know they are speaking to AI?
Yes. Your receptionist says it is a virtual assistant and that the call is recorded at the start of the conversation. That notice stays on. You can hear the introduction in the demo before using the service for restaurant calls.
How do reservation requests reach my team?
You receive an email and an app push notification for each call, including its summary, urgency tag, transcript and recording. A daily digest email brings the day's calls together. Staff can review the requested time and party size before contacting the diner.
Can it speak Spanish with our callers?
Yes. Your receptionist speaks English and Spanish, and callers can change languages during a call. It uses your restaurant information to answer questions and gather requests. Try a Spanish conversation in the browser demo, then check your own details during a trial once trials open.
Hear a restaurant call in the demo
Try a reservation request in the browser demo. Then join early access; when free trials open, you can teach your receptionist how your restaurant handles calls.